It’s been longer than 1 hour. Why don’t I have my Rapid Antigen results?

It’s rare that results would take longer than 1 hour to be ready, but may occur due to a high volume of testing.

If you have not heard back yet, feel free to reach out to our Customer Care team at with your

  • Name
  • Date of Birth
  • Appointment Number

 And we would be happy to check into your sample for you!

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