It's been longer than 2 hours. Why don't I have my Abbott ID Now test results?

It’s rare that Abbott ID Now test results would take longer than 2 hours to be ready, but may occur due to a high volume of testing. 

If you have not heard back yet, feel free to reach out to our Customer Care team at with your

  • Name
  • Date of Birth
  • Appointment Number

And we would be happy to look into your sample for you!

Still need help? Contact Us Contact Us