Can I get a refund for the COVID-19 antiviral treatment/medication?

Refunds, if available, are solely the responsibility of Truepill and are at Truepill’s sole discretion.

You can contact Truepill's customer care team by calling +1 844-910-0955 or emailing Their hours of operation are Monday through Friday from 5am to 8pm PST, and Saturday - Sunday from 6am to 6pm PST. 

Please note that the $29 and $59 charges are the costs for the consultation and are not dependent on receiving treatment/medication. 

Being deemed ineligible for the Truepill treatment after the consultation does not qualify you for a refund.

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