Can I get a refund for the COVID-19 antiviral treatment/medication?
Refunds, if available, are solely the responsibility of Truepill and are at Truepill’s sole discretion.
You can contact Truepill's customer care team by calling +1 844-910-0955 or emailing email@example.com. Their hours of operation are Monday through Friday from 5am to 8pm PST, and Saturday - Sunday from 6am to 6pm PST.
Please note that the $29 and $59 charges are the costs for the consultation and are not dependent on receiving treatment/medication.
Being deemed ineligible for the Truepill treatment after the consultation does not qualify you for a refund.